Marketplace terms of use
Starting template — not yet reviewed by the marketplace.
This page was made from a template of the marketplace software. It is a starting point only: [legal_name] should have it checked by its own legal adviser before relying on it.
Who we are
[legal_name] ([trade_name]), [address], runs this online marketplace. Products are sold by independent sellers; each product page names the seller.
Your account
- Keep your password and one-time codes to yourself.
- Give true details when you order; we may cancel orders placed with false details.
Orders and prices
- The price, delivery charge and any other charge are shown per seller before you pay. Nothing is added after you pay.
- The contract of sale is between you and the seller. We help with payment, delivery, returns and complaints.
Complaints
Write to our grievance officer, [grievance_name] ([grievance_designation]), at [grievance_email]. We acknowledge a complaint within 48 hours and aim to resolve it within one month.
Contact
[care_email] · [care_phone] · [care_hours]