Grievance redressal
Starting template — not yet reviewed by the marketplace.
This page was made from a template of the marketplace software. It is a starting point only: [legal_name] should have it checked by its own legal adviser before relying on it.
Grievance officer
[grievance_name], [grievance_designation]
[grievance_email] · [grievance_phone]
How we handle a complaint
- You get a complaint number.
- We acknowledge the complaint within 48 hours.
- We aim to resolve it within one month and tell you the outcome.
What to include
Your order number, the seller, what went wrong and what you would like us to do.